Help & Support
We're here to help. Reach out with any questions or concerns.
How It Works
Learn about check-ins, trusted contacts, and message delivery
Privacy & Security
How we protect your data and messages
Terms of Service
Our terms and your rights
Contact Us
Email Support
For help with your account, features, or technical issues
support@brandjetmedia.comDelete Your Account
Permanent Account Deletion
You can delete your account from within the app by going to Settings → Delete Account.
This will permanently delete:
- Your account and profile
- All messages you've created
- All media (photos, videos, and voice recordings)
- Your trusted contacts
- All recipient information
This action cannot be undone and your data cannot be recovered after deletion.
If you can't access the app, contact support@brandjetmedia.com for account deletion assistance.
Send Us a Message
Response times are typically within 24-48 hours.
For urgent matters regarding message delivery, please include "URGENT" in your subject line.